Terms of Service

Welcome to DwellPulse! By creating an account or otherwise using the DwellPulse application ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree, you must not use the Service. Please also review our Privacy Policy, which describes how we handle your personal data.

We reserve the right to update these Terms from time to time. If we make material changes, we will notify users via email or in-app notice. Continuing to use the Service after changes become effective means you accept the revised Terms.

1. Accounts and Eligibility

Account Registration: To use DwellPulse features, you must register for an account. You agree to provide accurate information and keep it updated. You are responsible for maintaining credential confidentiality and all activity under your account.

Age Requirements: Users must be at least 13 years of age (or 16 in the EU). If under 18, you may use DwellPulse only with parental or guardian consent.

Account Security: Do not share your password. If you believe your account has been compromised, notify us immediately. We are not liable for loss or damage from unauthorized credential use.

2. Subscription Plans and Payments

Free and Paid Plans: DwellPulse offers free access and paid subscription plans. By subscribing, you agree to pay applicable fees (USD, plus taxes). Details are on our Pricing page.

Billing and Auto-Renewal: Paid plans auto-renew at the end of each billing cycle unless cancelled. You authorize automatic charges to your payment method on each renewal.

Changes in Fees: We may adjust pricing with at least 30 days' notice before the change applies to your next billing cycle.

3. Cancellation and Refund Policy

You may cancel your subscription at any time, effective at the end of your current billing period.

No Refunds: Subscription fees are non-refundable. If you cancel mid-period, access continues until the end of that paid term with no pro-rated refund (except where required by law).

30-Day Notice: To avoid the next renewal charge, cancel at least 30 days before the next billing date.

How to Cancel: Cancel through account settings or by contacting support. Cancellation takes effect at the end of your current billing period.

4. User Data and Privacy

Personal data is handled per our Privacy Policy. We only collect information necessary to operate DwellPulse. We never sell your personal information. Data is encrypted in transit and at rest. You maintain full control over your data, including the right to access, correct, or delete it.

5. Acceptable Use

You agree to use DwellPulse responsibly and lawfully. You will not use the Service for unlawful, fraudulent, or malicious activities; attempt to interfere with, disrupt, or hack the Service; access accounts or data that don't belong to you; reverse engineer any part of the platform; or exploit the Service commercially outside its intended use without written permission. Violations may result in account suspension or termination.

6. Third-Party Services and Base44 Platform

DwellPulse is built on the Base44 platform for secure backend infrastructure (authentication, storage, synchronization). Base44 acts as a data processor on our behalf and does not use or sell your information for its own purposes.

We may use additional third-party services (mapping, weather data, payment processors). These operate under their own terms and privacy policies. We are not responsible for outages or issues caused by third-party providers.

7. Intellectual Property and User Content

Our IP: The DwellPulse Service (software, design, logos, trademarks) is owned by us or our licensors. We grant you a limited, revocable license to use the Service for its intended purpose.

Your Content: All content you upload remains yours. We do not claim ownership. By using the Service, you grant us a limited license to store, process, and display your content solely for operating the Service.

Feedback: Suggestions you submit may be used freely without obligation.

8. AI Features and Recommendations

DwellPulse includes AI-powered features for recommendations, reminders, and insights. AI-generated content is for general guidance only, not professional advice. Outputs may be inaccurate or not fully applicable to your situation. Actions you take based on AI suggestions are at your own risk. We disclaim liability for consequences resulting from reliance on AI-generated content. Always consult qualified professionals for critical decisions.

9. Disclaimer of Warranties

DwellPulse is provided "as is" and "as available." We make no warranty that the Service will be uninterrupted, error-free, or completely secure. To the fullest extent permitted by law, we disclaim all implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

10. Limitation of Liability

To the maximum extent permitted by law, DwellPulse will not be liable for any indirect, incidental, special, consequential, or exemplary damages. This includes lost profits, loss of data, loss of goodwill, personal injury, or property damage arising from use of the app or following its advice. Our total aggregate liability is limited to the amount you paid us in the last 12 months, or USD $100, whichever is greater.

11. Termination and Account Deletion

You may stop using DwellPulse and delete your account at any time through account settings or by contacting us. When you delete your account, personal data is permanently removed following secure deletion procedures. Deletion is irreversible.

We may suspend or terminate your access if you breach these Terms, your use poses a security risk, you fail to pay fees, or we are required by law.

Service Discontinuation: If we discontinue the Service, we will provide advance notice and allow data export. If you have a paid subscription, we will issue a pro-rated refund for the remaining unused portion.

12. Governing Law

These Terms are governed by the laws of the United States and the State of Virginia, without regard to conflict of laws principles. Disputes will be brought exclusively in the state or federal courts located in Virginia, USA (unless otherwise required by applicable consumer protection law).

13. Contact Us