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Privacy Policy

A legal disclaimer

At DwellPulse, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your information while using our services.

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1. Overview

DwellPulse is built on the Base44 platform, a secure backend infrastructure that provides user authentication, data storage, and synchronization.
While DwellPulse manages your data and user experience, certain data processing (such as account management and secure storage) occurs through Base44’s systems under strict privacy and security standards.

 

Both DwellPulse and Base44 are committed to protecting your data and maintaining transparency.

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2. Information We Collect

We collect and store only the information needed to operate and improve DwellPulse:

  • Account Information: Name, email, and password (managed securely by Base44).

  • Property & Maintenance Data: Information you enter about your home, appliances, and projects.

  • Usage Data: Limited analytics and diagnostic information (e.g., device type, app version, feature usage) to enhance app performance.

 

We do not collect sensitive personal identifiers (e.g., payment card numbers, government IDs) unless explicitly required for a specific feature.

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3. How We Use Your Information

Your information is used solely to:

  • Operate and maintain the DwellPulse platform.

  • Enable secure logins and data synchronization via Base44.

  • Provide personalized insights, reminders, and property forecasts.

  • Support customer inquiries and communicate product updates.

 

We may use aggregated or anonymized data to analyze trends and improve the app.

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4. Relationship with Base44

DwellPulse uses Base44 for:

  • Secure user authentication and account management.

  • Encrypted data storage and backups.

  • Application programming interfaces (APIs) that connect user data with DwellPulse features.

 

Base44 acts as a data processor on behalf of DwellPulse and does not use or sell user information for its own purposes. Both DwellPulse and Base44 comply with applicable data protection laws.

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5. Information We Do Not Sell or Share

DwellPulse never sells, rents, or trades your personal information — ever.
Your data belongs to you. We only share limited information in these cases:

  • With your consent: When you choose to share property records with a co-owner, agent, or buyer.

  • For platform functionality: With Base44, solely for secure account operations.

  • When required by law: To comply with legal obligations or protect user safety.

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6. Data Security

Your data is encrypted both in transit and at rest through Base44’s infrastructure. We implement industry-standard practices, including:

  • Encrypted connections (HTTPS/TLS).

  • Secure data centers.

  • Access control and audit logging.

 

While no system is completely immune to risk, both DwellPulse and Base44 take extensive measures to safeguard your information.

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7. Data Retention & Deletion

You can delete your account and associated data at any time from within the app or by contacting us.

 

Once deleted, your personal data is permanently removed from active systems within a reasonable timeframe, following Base44’s secure data deletion procedures.

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8. Cookies & Analytics

We use limited analytics and cookies to understand usage and improve app performance. These tools do not collect or sell personally identifiable information.

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9. Your Rights

Depending on your jurisdiction (e.g., GDPR, CCPA), you may have rights to:

  • Access or export your data.

  • Correct inaccurate information.

  • Request deletion of your account and data.

  • To exercise these rights, contact us.

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10. Updates to This Policy

We may occasionally update this Privacy Policy to reflect new features or compliance changes. When we do, we’ll post the revised version here and notify users when required.

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