Terms of Service

By creating an account or otherwise using the DwellPulse application, you agree to be bound by these Terms of Service. These Terms form a binding legal agreement between you and DwellPulse. If you do not agree, you must not use the Service.

We reserve the right to update these Terms from time to time. If we make material changes, we will notify users via email or a notice in the app. Continuing to use the Service after changes become effective means you accept the revised Terms.

Accounts and Eligibility

Account Registration. To use DwellPulse, you must register and log in. You agree to provide accurate, current information and to keep it updated. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account.

Age Requirements. You must be at least 13 years of age (or 16 in the European Union), or the minimum age required by your jurisdiction to consent to online services. Users under 18 may only use DwellPulse with the involvement and consent of a parent or legal guardian.

Account Security. You are responsible for all activity on your account. Do not share your password or give others unauthorized access. If you believe your account has been compromised, notify us immediately.

Account Profile. Basic information (name and email) is required to set up your account. This data is managed securely by our backend provider, Base44, and used in accordance with our Privacy Policy.

Subscription Plans and Payments

Free and Paid Plans. DwellPulse offers both free access and paid subscription plans for additional features. By subscribing to a paid plan, you agree to pay the applicable fees. Prices are in USD unless stated otherwise.

Billing and Auto-Renewal. Paid plans auto-renew at the end of each billing cycle by charging the payment method you provided, unless you cancel beforehand. You authorize us to automatically charge your payment method on each renewal cycle until you cancel.

Changes in Fees. We reserve the right to adjust pricing. If we increase the price of your plan, we will give you at least 30 days notice. If you do not agree to the new price, you must cancel before the next renewal.

Cancellation and Refund Policy

You may cancel your subscription at any time. Please note the following:

• No Refunds for Current Period. Subscription fees are non-refundable. If you cancel mid-cycle, your subscription remains active through the end of the paid period but you will not receive a pro-rated refund.
• Access Until Period End. When you cancel, you retain access to paid features until the end of your current billing term.
• 30-Day Advance Notice. To avoid being charged for the next renewal period, cancel at least 30 days before your next billing date.
• How to Cancel. Cancel through your account settings or by contacting our support. We will confirm cancellations via email or in-app notification.

Once a renewal charge has occurred, it is generally non-refundable for that term except in extraordinary circumstances or where required by law.

User Data and Privacy

Your privacy is very important to us. Personal data is handled according to our Privacy Policy. Key points:

• Data Collection. We only collect information necessary to operate and improve DwellPulse, including account information (managed by Base44) and the home data you enter.
• No Selling of Personal Information. DwellPulse never sells, rents, or trades your personal information. Your data belongs to you.
• Limited Sharing. We only share your data with your explicit consent (e.g. sharing home records with a co-owner or buyer), with Base44 for essential platform functionality, or when required by law.
• Data Security. Your data is encrypted in transit and at rest using Base44's secure infrastructure. We follow industry-standard security practices.
• Your Rights. You may access, correct, or delete your data at any time. Account deletion removes your personal data from active systems within a reasonable timeframe.

Acceptable Use

You agree to use DwellPulse only for lawful purposes. You must not:

• Use the Service for unlawful, fraudulent, or malicious activities
• Attempt to interfere with or disrupt the Service's normal operation
• Attempt to access accounts or data that do not belong to you
• Reverse engineer, decompile, or extract the source code of our application
• Use DwellPulse to provide a competing service or commercially exploit it without written permission

Violations may result in warning, content removal, account suspension, or termination. Serious violations may be reported to law enforcement.

Third-Party Services and Base44

Base44 Platform. DwellPulse is built on the Base44 platform, which provides our secure backend infrastructure. User authentication, database storage, and data synchronization are handled by Base44's systems. Base44 acts as a data processor on our behalf and does not use or sell your information for its own purposes.

Other Third-Party Services. We may use additional third-party services such as mapping, weather data, payment processors, or communication tools. These services may operate under their own terms and privacy policies. We are not responsible for third-party services beyond our control.

Intellectual Property and User Content

Our IP. DwellPulse's software, design, logos, and trademarks are owned by us or our licensors. You are granted a limited, revocable license to use the Service for its intended purpose. You may not copy, distribute, or create derivative works without our written consent.

Your Content. You retain ownership of all content you enter into DwellPulse. By using the Service, you grant us a limited license to store, process, and display your content solely for the purpose of operating the Service. We do not use your content for unrelated purposes.

Feedback. If you submit feedback or suggestions, we may use them freely without obligation. Feedback is entirely voluntary.

AI Features and Recommendations

DwellPulse includes AI-powered recommendations, maintenance tips, and forecasts. By using these features, you acknowledge:

• Informational Only. AI-generated content is for general guidance, not professional advice. Always consult a qualified professional for critical decisions.
• No Guarantee of Accuracy. AI is not perfect. Suggestions may occasionally be inaccurate, outdated, or not fully applicable to your situation.
• User Responsibility. Use your own judgment when following any AI recommendation. Actions taken based on app suggestions are at your own risk.
• No Liability. We disclaim liability for consequences resulting from reliance on AI-generated content.

Disclaimer of Warranties

DwellPulse is provided "as is" and "as available." We make no warranty that the Service will be uninterrupted, error-free, or completely secure. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

To the maximum extent permitted by law, DwellPulse will not be liable for any indirect, incidental, special, consequential, or exemplary damages arising from your use of the Service. Our total aggregate liability for all claims is limited to the amount you have paid us in subscription fees in the last 12 months, or USD $100, whichever is greater.

Termination and Account Deletion

By You. You may stop using DwellPulse and delete your account at any time through the app's account settings or by contacting us. Account deletion is irreversible. Deleting your account does not automatically trigger a refund for unused subscription time.

By Us. We may suspend or terminate your access if you breach these Terms, fail to pay fees, your use poses a security risk, or we are required to do so by law. If we terminate for a Terms violation, we are not obligated to refund any fees paid.

Effect of Termination. Upon termination, your right to access the Service ceases. Your data will be removed from active systems as described in the Privacy Policy.

Governing Law

These Terms are governed by the laws of the United States and the State of Virginia, without regard to conflict of laws principles. Any disputes will be brought exclusively in the state or federal courts located in Virginia.

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